Join the FlexTecs Team
IT Support Specialist
Location: Lalitpur, Nepal
Positions Available: 1 - Full-Time
Department: IT
Working Days: Monday - Friday
Office Timing: 8:30 am - 5:00 pm
The founders of FlexTecs believed there was a better way to recover lost profits, improve payment accuracy, and drive error prevention… and they set out to build it.
FlexTecs is a technology-enabled financial services firm that businesses turn to when they want to mitigate financial risk, reduce leakage in the vendor income management and payables process, and grow profitability by reducing operational errors.
Since 2011, we’ve helped enterprises connect what’s disconnected through lean, effective, innovative, flexible technology solutions. Whether that means addressing the shortcomings of the recovery audit industry through disruptive innovation, designing technology solutions to empower our clients, or giving back to our global community.
About FlexTecs
• Should have minimum Bachelor’s degree preferably
• Having 1 year of working experience in the same field
Qualifications
• Configure, deploy, maintain, troubleshoot, support and repair computer workstations, laptops, printers, mobile devices, phones and other computer and telecommunications equipment
• Implement OS updates (Windows, macOS), software upgrades or installs, security patches, clean/remove malware, activate and support mobile devices
• Ensure desktop computers interconnect seamlessly with diverse systems including associated validation systems, file servers, email servers, computer conferencing systems, application servers and administrative systems
• Need assessment for IT Supplies and Services, ask for quotations from vendors and procure in coordination with Admin Department
• Documenting of IT inventories (Operating Systems & applications), networking devices (switches and routers) and wireless Infrastructures
• Create basic Batch / Shell / VB Script for users
• Create and update users in active directory
• Troubleshoot LAN/WAN issues and liaise with ISP for the uptime guarantee
• Door Access and attendance device management
• Assist the information technology administrators with configuration, maintenance and monitoring of access servers, routers, switches, Microsoft servers and Internet servers including DNS, radius, web, login administration, e-mail, network monitoring and print servers
• Be willing to work non-traditional hours when necessitated by business requirements or system failure
Job Responsibilities
• Proficiency in Computer and other hardware troubleshooting and repair, Office application (Outlook, Word, Excel), Operating System and Network troubleshooting and update
• Working Knowledge on Office 365 licensing and management, MacOS and its applications
• Basics on Active Directory User Management, MSSQL Database admin, IIS Admin, Multifactor Authentication, Citrix, Miktrotik, UBNT, Cisco / Netgear Manageable Switches
Nice to Have
Competitive Salary
Social Security Fund
Dashain Allowance
Accidental and In Hospitalization Medical Insurance
Paid Holidays
Various Loan Schemes
Global Exposure
Sick Leave
Quarterly Performance Bonus
Long Term Incentives
Company Benefits
We are One Global Team.
We approach everything with a Continuous Innovation mindset.
We always Act with Integrity.
We Invest Wisely.
We treat Our Clients as Partners.
We are on the pursuit of Relentless Delivery of Results.
And at the end of the day, we Work Hard, Have Fun, and Give Back.
Our Values
FlexTecs is an equal opportunity employer. At FlexTecs, we make all employment decisions, which include hiring, promoting, transferring, demoting, evaluating, compensating, and separating, without regard to sex, sexual orientation, gender identity, race, color, religion, age, national origin, pregnancy, citizenship, disability, service in the uniform services, or any other classification protected by federal, state or local law.
This position is responsible for LAN/WAN systems and end user support in FlexTecs Nepal.